Electric: Report Service Problems
If this is a life threatening emergency, such as a down wire or broken pole, please dial 911 and report the problem. MAKE SURE TO STAY CLEAR OF THE AREA!
If this is a non-life threatening service related issue, please consider the following before reporting your problem:
Is my entire property without electricity?
Are other properties and the street lights in my neighborhood without power?
If yes to any of the above, report your problem.
If no, do the following:
- Check your breakers in your electrical panel to see any of them are tripped.
- Check to see if you have received a disconnect notice as we may have turned off your power for lack of payment.
- Check to see if there is a WW&LC utility truck working nearby because sometimes short outages are required for system updates.
You can report you problem by calling our 24-Hour Service Department at (715) 423-6310.